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Trouble with student login
We were upgraded to 7.0.1 on Thursday (9/8).  I discovered today that some students are now unable to log in.  They are using the correct log in and password.  Their access is enabled.  I can successfully log in to their account on my laptop using the same information they are using unsuccessfully.

I have tried turning off their access and then turning it back on.  No change.  I have been browsing PowerSource for clues but have not found any articles on this.  If anyone has an idea I would love to hear it!  Thanks
Rhonda
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1 Response to "Trouble with student login"

   
Hi all,
Wayne sent several troubleshooting ideas which we have been working our way through.  Discovered today, however, that previously the passwords were not case sensitive, but now they are.  Some of the students were using lower case, I always use uppercase.  Such a simple thing....
Thanks!
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