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Student Summary Attendance Report

By Lori Peters on October 29, 2013

Has anyone else had problems running the Student Summary Attendance report? When I try to run the report, the report queue under the "started" tab it says N/A and the status is "pending". I phoned support this morning and the recording said that JAVA was creating a problem with ReportWorks and Gradebook and referred me to Article 70834. I hadn't heard of any talk on the airways about problems with running this report so just thought I would ask if anyone else was experiencing this. Thanks in advance!

Tags: State Reports

Comments

5 Responses to "Student Summary Attendance Report"

Kathy Riese on October 29, 2013
Have you tried restarting reportworks services on your server.

Lori Peters on October 29, 2013
We are hosted....I will contact them and give that a try. Thanks!

Kris Schutt on October 29, 2013
Lori, Just go to District > System > System Setting and Reset Server. May take just a few minutes but should take care of your problem.

Sharon VanCleave on October 29, 2013
At District > System > System Settings > Reset Server, you only need to run the Restart the OLAP tomcat service (includes ReportWorks).

Lori Peters on October 29, 2013
Thanks a million...that did the trick! You guys are best.

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