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Gradebook wont launch
I don't really know whats going on, none of my teachers can launch gradebook.  I've tried reinstalling the launch on their desktops, I've tried to launch the old way, I've updated Java, I'm Downgraded java!!!! Nothing like having an issue with gradebook a week before the quarter ends - Anyone else having this problem??? We are hosted running 9.1.1 Java 8 Update 66.
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4 Responses to "Gradebook wont launch"

   
What a nightmare! We are on hosted, 9.1.1 also and our teachers are using Macs. I've installed Java 8 update 66 on 2 teacher Macs in the past couple of days. No problems at our school. What does support say?

   
It's strange that all your teachers can't access Gradebook. Try this PowerSource document: ID 73638 "PowerTeacher Gradebook Standalone App fails to launch"  This has instructions for both Macs and Windows users. This fixes a lot of Gradebook problems for me.


   
We haven't jumped to 9.1.x yet but earlier this fall I ok'd our hosting vendor upgrading us from 8.0.x to 8.3.x.  That killed our gradebookson all Macs running OS 10.6.8 (yeah, I still have a few of those).

If your hosted server was recently upgraded, something similar might be happening in this case.  The Release Notes for each PowerSchool update usually have notes on compatibility (which I hadn't bothered to read carefully prior to our issue).


   
Our application restarted and solved the issue with the few teachers that couldn't get in this morning.     I guess try restarting the server or application.  

We have our own server so it is a little easier for us to do this.
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