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Apr 2013 (2)
Is anyone else having problems again with Gradebook launching?  We have some people who are again having problems launching gradebook.  They can access PowerTeacher, but not gradebook.
Tags: Gradebook
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2 Responses to "Gradebook"

Had the same problem pop up late last week on our machines running 10.6.8.  Once again, it was the result of the ongoing Apple-Java not playing nice issues.

Java for Mac Update 15 will fix the problem for 10.6.8 (until the next updates from Apple kill Java again and result in the next Java for Mac update.

Here's a link for that update:
  http://support.apple.com/kb/dl1573

Thanks, we will give it a try.

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When I run the audit file for Student Grades, any students at the high school who have withdrawn from a section after grades were stored for first semester have the entry for that grade one column off. It appears to happen with the teacher name. It sees the comma that separates the last and first name and then shifts everything over. In the column for Course Code Long, it puts in the Course code instead of the Alternate Course Code. In the Section Code Long column, it replaces the section number with the Section ID. It also happened for the extract file, except that it doesn't shift the data over.

I reported this to PowerSchool and it moved all the way up the food chain. This is the response I got today: 

The issue you have reported in case number 01363418 has been identified as a new or existing application defect.

I do not have a workaround for this issue at this time as the report is not correctly handling dropped classes.

Your case information will be associated with the existing development ticket, for tracking purposes. The case will remain open until the defect has been addressed in a PowerSchool release, at which time you will receive email notification and the case will be closed.

Just thought I'd give everyone a heads-up in case you run into the same thing.
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