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Author
Melissa Engel (2)
From samantha.pavelka@hpspanthers.org:
Today, we turned on our Parent & Student Portal. However, a parent called and said she cannot see her student's schedules. We see the schedules in PowerSchool on the teacher end and the administration end. 


Any ideas?

Thank you!
Comments
2 Responses to "Parent and Student Access to Schedules"

Hello Melissa,

Check your Years and Terms at the school and ensure that under each Term it is not set to suppress the schedule.

It is a check box you can tell if it is on, when you go to the Years and Terms you will see an asterisk by the Term.

It definitely could be what Dan mentioned. The other thing we are seeing is if a parent or student logs in through the app, they won't see the schedule if the final grading terms are not setup.

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From samantha.pavelka@hpspanthers.org:
Today, we turned on our Parent & Student Portal. However, a parent called and said she cannot see her student's schedules. We see the schedules in PowerSchool on the teacher end and the administration end. 


Any ideas?

Thank you!
Comments
1 Response to "Parent and Student Access to Schedules"

If they are logging in on the App, the School > Final Grade/Reporting Term Setup needs to be setup for parents/students to see the schedule. If this is setup, check School > Years & Terms and make sure the suppress access isn't checked.

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