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PS11 upgrade (2)

Has anyone else noticed that the Teacher Attendance Submission page will not display who has or has not taken attendance until mid-morning?   

We try to check by 8:30 am so we can start prompting teachers to take attendance and then calling to see where absent students are.

I wonder if there is a time setting someplace or something that PS can adjust?

Go to:  School< Attendance < Teacher Attendance Submission

Thank you
Kristy Kennedy
Hastings Public Schools

2 Responses to "Teacher Attendance Submission populates mid-morning"

Ours displays right away.  I also check every morning to see who has taken attendance and it is showing up for us.

MAYBE this is it????

I found in the PS Community that someone else said "Teacher Attendance Submission Status report does not display correctly in" 

     We are on version
They did not say what was not working but ? the response was: 
A Fix has been released in PowerSchool

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Just upgraded from 10.1x to 11.0.1, had also attemped an upgrade to  All cases produced the following problem:

Upgrade install proceeds normally and successfully.  Starting PS service results in the PowerSchool Message service quitting and the following message in the PS Monitor:  ERROR PSLog - Unable to connect to the Application Message Service at tcp://x.x.x.x:61616. PowerSchool will continue to attempt the connection for the next 5 minute(s).

The next schema update seems to complete, but a restart of the services brings you right back to the same place, with the same schema update.

Found a solution on PowerSource at

The article states that the kahadb database isn't getting verified, with kills the message service.  The solution is to rename the kahadb folder and start services, which generates a new kahadb.  There is a warning that other connected subscription services such as EdFi may not receive messages from PS, and that a full sync may be required.

I haven't checked on EdFi yet, but this did solve my problem.  Just wanted to share in case anyone else runs into this when upgrading to PS 11.0.x.  Not sure if this affects hosted users.

1 Response to "PS 11 upgrade issue with message service error on attempted startup."

I had the same issue it was the  Kahabd folder I called support and they renamed the kahadb folder.  Here is the ticket info Suzanne and I were able to resolve the issue by shutting down all PowerSchool services, renaming the kahadb folder, and starting the services. We verified that no errors were in the logs and the startup was successful.

It also worked for me.


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