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Aug 2018 (3)
I just got the banner notice that my server will be updated to PS 12 on Sunday. Anyone else seeing this?

I've submitted a support case and turned off auto-updating on my server. But I thought PowerSchool would NOT auto-update you to PS 12 until you specifically requested it. Aren't they still supporting updates to PS 11?

We just installed a new registration forms package that isn't PS 12-ready, plus we're nowhere near ready for PS 12. =:-0

Jane Campbell
Omaha Marian
0 Responses to "Auto updating to PS 12"

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PowerLunch 2nd Transactions is having an Issue

We were serving 2nd lunches and noticed we are not receiving a second transaction warning.  

We have a contracted PowerSchool Tech who thinks the issue is in BATCHES - 2nd transactions are going into different batches and all being recorded as 1st transactions.

With this, we cannot be alerted to a 2nd lunch or search for 2nd lunches & if we get audited we cannot find the 2nd transactions.

This was not an issue last year or in prior years.  

There are times that cashiers have to log out of their machines or go fix something and a new batch starts.   For example today... a computer crashed and the cashier had to log into a different machine.  

And we have multiple lines and a student can go do a different cashier for the 2nd transaction & the cashiers do not have to stay logged into the same batch during the entire time we serve meals.

PowerSchool said:   this is a known issue and it has been targeted for a release which would be the next patch, I do not have a release date but it should be soon.

Kristy Kennedy
SIS Data Coordinator
Hastings Public Schools
Hastings NE 68901
4 Responses to "PowerLunch 2nd Transactions having an issue" (view all)

Many districts have seen this and there are lots of cases submitted. But we have only seen this on servers running version 12.

Has anyone seen this on a non-version 12 server?

I'm pretty sure we're seeing the issue on PS 11.0.5. We just purchased Marcia Brenner Cafe plugin but I'm pretty sure it indicated a second purchase back when we saw the demo. No 2nd Transaction notifications are showing now.

It doesn't seem to be happening with schools that use A La Carte.

Other wonderful things that are happening: you can't record a transaction for a different day; on the serve lunch/breakfast page, the Last 10 transactions link only shows 1; the total sales page can't add, numbers are off from actual sales.

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We have been using PowerSchool for 18 years and have always used Log Entries for discipline.  Now the state is requiring us to go to Incident Management.  Does anyone have any advice, gotchas, tips, etc. for changing?  I am not looking forward to this, especially training our Admin on doing things a new way.

Thanks for any help,
Bev Lauby
Lexington Public Schools
Lexington, NE
5 Responses to "moving from Log Entries to Incident Management for state reporting" (view all)

I believe that if you attend an ADVISER workshop you will be able to get help with this. 

I plan on attending ADVISER work days but my concern is our school starts Aug. 13th and our ESU work day is not until Sept. 27th.

PowerSchool will be hosting a Zoom training session on Aug 22nd.  You should get a tech note notice soon with the time etc.  That will provide an overview and how too. 


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